Shipping FAQs

What does your shipping cost to...?

All our shipping rates can be found HERE

Do you offer Free Shipping over a certain order value?

No we do not offer free shipping .Instead we have shopping rewards where you collect points on every order you make. 

I live in the EU. Will I have extra charges to pay when my delivery arrives?

No you will not have any extra charges to pay. We pay them for you prior to shipping on orders max value €150/£130 including shipping costs. We cannot at this time process orders of a higher value due to the complications of export paperwork.

Where can i find the tracking information for my shipped order?

If you have an account you will find your tracking number when you click on your order. Also check your emails, you get an automated email once we ship your order , your tracking number is also on this email.

If your query has not been answered above please drop us an email to hello@beyondthepinkdoor.com