Shipping policy


Here are all the details you need to know about how your order makes its way to you.


We aim to have your order processed and sent out within 4 working days 

We ship Monday-Thursday each week. We do not typically ship on fridays (its my day off 😀)

You will receive a shipping confirmation email when your order has been dispatched so please ensure all your contact details are entered correctly when placing your order.

We are currently using a combination of An Post (Irish Postal system) and a courier service. 
We have the right to make the decision regarding which tracked method to use. This decision is determined by the weight of the order and the cost effectiveness depending on the destination address. 


Ireland & N.Ireland
Shipping is a flat rate of €6.00. Free delivery on orders over €65.

 
United Kingdom 
Tracked shipping is a flat rate of €10


Europe
Zone 1
Italy, France, Germany, Belgium, Luxembourg, Netherlands, Sweden, Spain, Portugal, Finland, Denmark and Austria
Shipping up to 5kg €15.00


Zone 2
Andorra, Bulgaria, Croatia, Czechia, Estonia, Greece, Hungary, Jersey, Latvia, Lithuania, Poland, Romania, Slovenia and 
Shipping up to 5kg  €20.00
Zone 3
Norway & Switzerland
Tracked Shipping up to 2kg €20. Tracked Shipping up to 5kg €45. 
*
International Shipping
**Please Note: We are unable to ship over 2kg to PO Box addresses**

United States & Canada
Post untracked 0-1kg €15.50 
Post untracked 0-2kg €25.00
 
**BeyondthePinkdoor is not responsible for any items that are lost via the UNTRACKED postal service. If you have concerns about using standard post please opt for the tracked shipping option. By placing your order you are agreeing to these terms & conditions.
Tracked Shipping 0-1kg €20.00
Tracked Shipping 0-2kg €33.00
Tracked shipping over 2kg is calculated by weight and location
Use the Shipping Rates Calculator on the shopping Cart page to generate a cost.


Australia, Hong Kong ,Singapore 
Tracked Shipping 0-2kg €35.00
Tracked shipping over 2kg is calculated by weight and location
Use the Shipping Rates Calculator on the shopping Cart page to generate a cost.

(Some areas of Australia are deemed as special address areas by the courier and have an extra charge. If this occurs we will contact you and offer an alternative shipping option. (This may (not always)come with an extra charge.) 

 

New Zealand Israel and South Africa. 
Tracked Shipping 0-2kg €42.00
Tracked shipping over 2kg is calculated by weight and location
Use the Shipping Rates Calculator on the shopping Cart page to generate a cost.

Customs & Import Duties
The prices of the items you order do not include custom taxes and import duties; the costs of these charges vary for each country. You will be responsible for these costs incurred for custom charges when you receive your order. If you do not accept your parcel, your items will be returned back to us. You will be liable for any additional returns and customs charges in relation to your return, the costs of these charges will be deducted from the refunds which are owed to you. 
Returns
We can only accept returns of faulty or damaged goods. We do not take returns on goods per change of mind.